Effective Date: 10 October 2025
Website: https://www.digibazzer.com
1. Overview
At DigiBazzer, we are committed to providing high-quality digital products and services.
Because our products are digital and usually delivered instantly (such as downloads, access links, or online tools), all sales are generally final and non-refundable.
This Refund and Returns Policy explains the limited situations where a refund may be considered and how you can request it.
2. No Returns on Digital Products
Our products are non-tangible digital goods (for example: downloadable files, templates, presets, courses, tools, etc.).
- We do not accept returns, exchanges, or cancellations once the product is delivered or access is granted.
- After successful delivery or activation, the sale is considered complete.
Please review all product details carefully before purchasing.
3. Refund Eligibility
Refunds are only considered in the following cases:
- Non-delivery of product
- You made a successful payment, but the product or access link was not delivered due to a technical error on our side.
- Corrupted or inaccessible file
- The product file is corrupted, broken, or inaccessible, and our support team is unable to fix the issue after reasonable troubleshooting.
- Duplicate purchase
- You were charged twice or made a duplicate purchase of the same product due to a technical glitch or error.
How to Request a Refund
To request a refund, please:
- Email us at 📧 support@digibazzer.com
- Use the subject line: “Refund Request – [Order ID]”
- Provide:
- Your full name
- Order ID or payment screenshot
- Date of purchase
- Clear description of the issue
⏱️ You must contact us within 7 days of purchase for your request to be considered.
4. Refund Process
- Every refund request is reviewed case by case by our support and billing team.
- We may contact you for additional details, screenshots, or logs to validate the issue.
- If your request is approved, the refund will be processed to your original payment method within 7–14 business days (processing time may vary based on your bank or payment provider).
We reserve the right to reject refund requests that:
- Do not meet the above eligibility criteria, or
- Appear to be fraudulent or an attempt to misuse our policy.
5. Support and Assistance
If you face any issues with your purchase or access:
- Email our support team at 📧 support@digibazzer.com
- We will make reasonable efforts to help you use, access, or download your digital product correctly.
In many cases, technical issues can be resolved without needing a refund (for example: download help, access reset, new link, or alternative file).
6. Chargebacks
We request you to contact us first before raising a dispute or chargeback with your bank or payment provider.
- If you initiate a chargeback without contacting us:
- Your access to DigiBazzer products and services may be suspended, and
- You may be restricted from future purchases on our platform.
We aim to resolve disputes amicably, so please give us a chance to help.
7. Changes to This Policy
We may update or modify this Refund and Returns Policy from time to time:
- Any changes will be posted on this page with an updated effective date.
- Continued use of our website and products after such changes means you accept the updated policy.
We recommend checking this page periodically to stay informed.
8. Contact Us
For any questions about refunds, returns, or billing issues, you can reach us at:
- 📧 Email: support@digibazzer.com
- 🌐 Website: https://www.digibazzer.com
Our team will try to respond as soon as possible during our working hours.